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IT Helpdesk Support - 1 year contract (renewable)

3 days ago
1 min read

>$25,000 – $27,000 per month


Our client is a global listed pharmaceutical manufacturer.  They are seeking an IT Support with solid experience in technical support for their company.


Responsibilities:

  • Install, configure, upgrade, and troubleshoot desktop/laptop computers, printers, IP phones and mobile devices

  • Assist in company-wide IT infrastructure projects, office relocations, hardware rollouts, and software migrations

  • Support daily network operations, including LAN/WAN, Wi-Fi connectivity, VPN access, and firewall settings

  • Manage IT assets and provide technical and audio-visual support for meetings and events, while collaborating with service providers to maintain high service standards

  • Support the delivery of IT projects and technology initiatives, coordinating with stakeholders and vendors to ensure timely and successful implementation


Requirement:

  • Diploma or above in Information Technology, Computer Science or a related discipline

  • Minimum 3 years of hands-on experience in IT support or infrastructure maintenance within a corporate environment

  • Proficient in troubleshooting Windows 10/11, Microsoft 365 administration, wireless and VPN troubleshooting

  • Hands-on experience with standard global IT processes is essential

  • Good communication and interpersonal skills, with the ability to work effectively with stakeholders and vendors

  • Fluent in Cantonese and English, Mandarin is a plus

  • Immediate availability is highly preferred


Interested parties please send your CV by clicking "Apply Now".

All personal information will be used strictly for recruitment purpose. 

Please assume your application has not been successful if you have not heard from us in two weeks' time.

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